Welcome to Galeforce Docks ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website https://galeforcedocks.com, our products, services, and communications. By accessing or using our website or purchasing our products/services, you agree to these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. Use of Website & Services
• You must be at least 18 years old to use this website or purchase our products.
• You agree to provide accurate, current, and complete information when creating an account or making a purchase.
• You may not use our website or services for unlawful purposes, to violate any regulations, or to infringe on the rights of others.
2. Purchases & Payments
• All purchases made through our website must be paid in full at the time of order, unless otherwise agreed in writing.
• Payment is processed through our secure payment processor.
• Prices, product availability, and shipping or installation details are subject to change without notice.
3. Communication Consent (SMS & Email)
• By providing your phone number or email, you consent to receive transactional and promotional communications from Galeforce Docks.
• Message and data rates may apply.
• You may opt out of SMS at any time by replying STOP to any message. You may also unsubscribe from emails by clicking "Unsubscribe" at the bottom of any email.
• For assistance, reply HELP or contact us at [email protected].
4. Installation, Shipping & Delivery
• We will make reasonable efforts to fulfill and deliver orders and installations promptly.
• Install and delivery times may vary based on location, product availability, lake access, seasonal scheduling, and third-party carriers.
• We are not responsible for delays caused by factors outside our control (e.g., weather, ice-out timing, carrier issues, permit delays).
5. Returns & Refunds
• Custom-built or special-order items - including custom dock systems, custom stair systems, and site-specific fabrications - are non-returnable once production has begun.
• Standard catalog products may be eligible for return or exchange subject to inspection. Contact us for details.
6. Limitation of Liability
• Galeforce Docks is not liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.
• Our liability is limited to the amount you paid for the product or service giving rise to the claim.
• Manufacturer warranty terms (including the Alummikon 15-year manufacturer-defect warranty) are governed by the manufacturer's warranty document, separate from these Terms.
7. Third-Party Links
• Our website may include links to third-party websites, including the websites of manufacturers whose products we install or distribute.
• We are not responsible for the content, security, or practices of any third-party sites.
8. Intellectual Property
• All content on this website - including text, images, logos, photography, and proprietary product designs - is the property of Galeforce Docks, its parent JWE family of companies, or its licensors, and may not be copied or used without written permission.
• Alummikon, Sebago Dock & Lift, and Galeforce Docks brand marks are the property of their respective owners under the JWE umbrella.
9. Governing Law
These Terms are governed by the laws of the State of New Hampshire, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or your use of our website or services shall be brought exclusively in the state or federal courts located in New Hampshire.
10. Changes to These Terms
• We may update these Terms from time to time. Updates will be posted on this page with a revised "Last Updated" date.
• Your continued use of our website or services constitutes acceptance of the updated Terms.
11. Contact Information
For questions or concerns regarding these Terms, please contact us:
Galeforce Docks
Patrick Gale, Operator
85 Messer Street, Laconia, New Hampshire
Email: [email protected]
Phone: 603-892-8546
Galeforce Docks specializes in premium dock and stair installations designed specifically for New Hampshire’s lakefront properties.
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